SHIPPING INFO
HOW LONG WILL MY ITEM TAKE TO ARRIVE?
The shipping time consists of two sections:
• Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
• Shipping Time: The time taken to arrive to destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and Ton Amour. This extends our processing time to 3-5 days as we fully verify our customers and fulfill orders.
Following this, your package will arrive between 10-20 business days depending on your geographic location and availability of stock
USA & Canada
Standard Secured Shipping & Insurance takes 2 – 4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)
AUSTRALIA & New Zealand
Standard Secured Shipping & Insurance takes 2 – 4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)
UK & EUROPE
Standard Secured Shipping & Insurance takes 2 – 6 Weeks for delivery (IF YOUR ITEM IS IN STOCK)
Others Countries
Standard Secured Shipping & Insurance takes 2 – 6 Weeks for delivery (IF YOUR ITEM IS IN STOCK)
*Note: on the purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster, or slower depending on the location of the recipient and the fulfillment center used.*
ORDER & TRACKING
When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details. You can cancel your order or make changes to your shipping information up to 5 days after purchase. Once this time has passed please expect Item to be shipped as original order.
Once your order has shipped, we will send you another Shipping Update email with your tracking number. To track your package, simply click on the link provided or here. Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not effect your expected delivery date.
DELIVERY TIME
ALL orders are processed Including QA process, testing and packing within 3-7 business days of the order being placed.
• Flat Rate Shipping for all Orders.
• Most US-based orders are shipped directly from our warehouse within 24-72 hours for your convenience and maximum efficiency.
• Your time is invaluable, we won’t waste It.
• For worldwide (non-US) customers. Your product will arrive within 2-4 weeks depending on your shipping address.
We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by courier service.